*Currency: Unless otherwise indicated all price amounts are in GBP (British Pound).
*You can view a copy of our return policy here
*The SP&S fee is designed to compensate Lyric & Jack for the services we provide that enable our customers to enjoy our products. The costs associated with these services include labor, materials, packaging, postage, and overhead.
*Shipping: Orders placed on "backorder" will ship on or before the backorder date posted. However, your payment will automatically be taken out the same day you place your order. Any customs fees and/or import duties incurred on international delivery are the sole responsibility of the recipient.
*All orders will be charged the same day they are placed, and will ship out on or before the available ship date.
*It is the sole responsibility of the buyer to make certain that she or he enters the address correctly. Orders are processed the next business day and address changes cannot be made after 24 hours from the date an order was placed. Please double-check the address you are entering and make sure it is valid for Royal Mail shipments, as we do not forward packages and we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package does get delivered. In the case the item does not get delivered, we charge a re-ship fee to process a new order to be shipped to the correct address.
*Order Changes/Cancelations: Because orders may be mailed out the same day that they are placed we do not allow order changes or cancellations. Please see our refund policy above.
*Color: We do our best to portray actual color of the product. Colors may vary slightly depending on the settings of your screen.